Website Privacy Policy
1. Who We Are
This Website Privacy Policy explains how BRILLIX DIGITAL SDN. BHD. ("BRILLIX", "we", "us" or "our") collects, uses, stores and protects personal information when you visit the official yaya website, interact with our online forms or otherwise communicate with us through the website.
BRILLIX DIGITAL SDN. BHD. is the entity responsible for deciding how and why your personal information is processed in connection with the website.
2. Scope of This Policy
This policy applies only to information collected through our marketing website and related contact channels (such as demo request forms, business enquiry forms or email links displayed on the site). It does not apply to:
- Any separate products, platforms or services operated by BRILLIX under additional terms or privacy policies
- Third-party websites, services or platforms that may be linked from our website
3. Information We Collect
We may collect the following categories of information:
- Contact details, such as your name, email address, phone number and company name, when you submit a form or contact us directly
- Business information, such as your role, the type of organisation you represent and high-level information about your use cases
- Communication content, including the information you voluntarily provide in free-text fields (for example, your goals, questions or additional context)
- Technical information, such as IP address, approximate location, browser type and usage data collected through standard web server logs or analytics tools
We do not intentionally collect sensitive personal information (such as identification numbers, financial account details or health data) through our website. Please do not submit such information in any form on the website.
4. How We Use Your Information
We use the personal information described above for the following purposes:
- To respond to your enquiries and communicate with you
- To schedule and conduct product demos or consultations
- To provide you with information about our services, features and updates that may be relevant to you
- To analyse aggregated website usage patterns so that we can improve the design and content of the site
- To maintain the security and integrity of our website, including monitoring and preventing fraud or misuse
- To comply with applicable laws, regulations, legal processes or enforceable government requests
5. Legal Bases for Processing
Depending on your location, our processing of your personal information may rely on one or more of the following legal bases:
- Your consent, for example when you submit a form or request that we contact you
- Our legitimate interests in promoting and improving our services, maintaining website security and communicating with potential or existing customers
- Compliance with legal obligations, where we are required to retain or disclose certain information
6. Cookies and Similar Technologies
Our website may use cookies or similar technologies to remember your preferences and to understand how visitors interact with the site. These technologies may collect information about your device, browser and general usage patterns.
Depending on your browser settings and applicable law, you may have the ability to disable cookies or receive notifications when cookies are being sent. Please note that disabling certain cookies may affect the functionality of the website.
7. How We Share Information
We do not sell your personal information.
We may share your personal information only in the following limited cases:
- With vendors or service providers that support our website hosting, analytics, communication and customer relationship management, under appropriate confidentiality and data protection obligations
- With professional advisers (such as lawyers or accountants) where necessary for the establishment, exercise or defence of legal claims
- When required by law, regulation, court order or governmental request, to the extent necessary to comply with such obligations
- In connection with a corporate transaction, such as a merger, acquisition or sale of assets, where permitted by law and subject to appropriate safeguards
8. International Data Transfers
BRILLIX DIGITAL SDN. BHD. is based in Malaysia. Depending on your location and the location of our service providers, your personal information may be transferred to and processed in countries other than your country of residence.
Where we transfer personal information across borders, we aim to ensure that appropriate safeguards are in place in accordance with applicable data protection laws.
9. Data Retention
We retain your personal information only for as long as necessary to fulfil the purposes described in this policy, including to meet any legal, accounting or reporting requirements.
When we no longer need to use your personal information, we will take reasonable steps to delete it or anonymise it so that you can no longer be identified.
10. Data Security
We implement technical and organisational measures designed to protect your personal information against accidental or unlawful destruction, loss, alteration, unauthorised disclosure or access.
However, no method of transmission over the internet or method of electronic storage is completely secure. While we strive to protect your information, we cannot guarantee absolute security.
11. Your Rights
Depending on the laws of your jurisdiction, you may have some or all of the following rights in relation to your personal information:
- The right to request access to the personal information we hold about you
- The right to request correction of inaccurate or incomplete data
- The right to request deletion of your personal information in certain circumstances
- The right to object to or request restriction of certain processing activities
- Where processing is based on consent, the right to withdraw that consent at any time
To exercise your rights, please contact us using the details set out in the "Contact Us" section below. We may need to verify your identity before responding to your request.
12. Children's Privacy
Our website and services are intended for business users and are not directed at children. We do not knowingly collect personal information from anyone under the age of 18.
If you believe that a child has provided personal information to us, please contact us so that we can take appropriate steps to delete such information where required.
13. Third-Party Websites
Our website may contain links to third-party websites or services. This policy does not apply to those third parties, and we are not responsible for their privacy practices. We encourage you to review the privacy policies of any third-party sites you visit.
14. Changes to This Policy
We may update this Website Privacy Policy from time to time to reflect changes in our practices, technologies, legal requirements or other factors. When we make material changes, we will update the "Last updated" date at the top of this page and may provide additional notice where appropriate.
15. Contact Us
If you have any questions, concerns or requests relating to this Website Privacy Policy or our handling of personal information, you can contact us at:
BRILLIX DIGITAL SDN. BHD.
Email: fudg1211@gmail.com
Business contact email: fudg1211@gmail.com